ضغوط العمل وأثرها عمى إنتاجية العاملين حالة شركات الحاسوب بولاية الخرطوم- السودان

Abstract

This Study examined the impact of work stress in the computer companies in Khartoum state. The research problem revolves around the relationship between work load and work stress. And the relationship of role ambiguity, job security, work environment, and on the other side the work stress. The study aimed to shed light on the components of work stress and the causes of work stress in computer companies. Also to become acquainted with the results and consequences of work stress and to assist in the decision of developing appropriate regulations to limit the negative impact of work stress, as well as finding out the causes of work stress experienced by workers in computer companies and to remove such causes. Accordingly four hypotheses were developed and tested the relationship between some independent variables like the work load, role ambiguity, job security, and the work environment. The work stress was the dependent variable. The research followed the descriptive, analytical and case study methods. Data were collected via questionnaire instrument and secondary sources, and then statistical techniques were used for the analysis. The study explored that there is a positive relationship between increased workload and work stress, and lack of job clarity leads to work stress, Lack of job satisfaction and contentment lead to work stress, and the Job insecurity leads to work stress. The study explained results and concluded with recommendations of which the most important are that, The need to raise the level of education and implementation of plans and training programs for the workers in the computer companies; as well as creating a conducive working environment that contributes in limiting work stress; finally, commitment to the number of working hours and not to deviate from the laws that govern work relations in the private sector.